Singapore
Malaysia
Philippines
Thailand
Vietnam
Taiwan
Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please provide photo of shipping box that confirm the packing condition when you received it.
For example: DAA
If you have several items, please enter all item numbers in ”description”.
Documents that are not in the options cannot be issued
Not the order quantity
If you have 3 items or more, please attach using the ""Request Form.xlsxl"" format at the bottom of the link below. https://monotaro-gb.zendesk.com/hc/en-us/articles/360038214331-Request-quotation-user-who-have-the-account- For example: 125×13×12.7#120H
Which do you prefer?
For example: Vito Whetstone GC 1
If you have several items, please enter all item numbers and quantity in ”description”.
You can check your Order# in "My Account" or "Order Confirmation email".
For example: Missing parts / Switch not on
Please enter quantity of return.
Please provide photos that shows incorrect Product Number (Manufacture Number).
Please enter the product number or product name
For example: ZWR80G
For example: MonotaRO
Choose your category of product inquiry
You can download "Proforma & Commercial Invoice" from your account. https://monotaro-gb.zendesk.com/hc/en-us/articles/360038210631-Proforma-Commercial-Invoice
Choose your category of payment inquiry
Please choose either Item number or Product Number (Manufacture Number).
For example: 2012
Please enter your car / motorcycle information here. For example: Toyota aristo
For example: E-JZS147
If it is more than 10 days after receiving items, we do not accept return requests. Please check the following FAQ for return conditions. https://monotaro-gb.zendesk.com/hc/en-us/articles/900006403543-Returns-by-defective-condition-or-a-different-product
If you have 3 items or more, please attach using the ""Request Form.xlsxl"" format at the bottom of the link below. https://monotaro-gb.zendesk.com/hc/en-us/articles/360038214331-Request-quotation-user-who-have-the-account-
Please provide photo of items that shows the damaged part.
For example: 2JZ-GTE
Please provide photo of items that shows the wrong quantity.
If you do not have an account, please sign up. https://monotaro-gb.zendesk.com/hc/en-us/articles/360037599712-Sign-Up