Regarding delivery delays and non-exportable items
You can check with the following 2pages.
1) About COVID-19’s influence
2) Items that are undeliverable
1. About COVID-19’s influence
Some items (hygiene products such as masks) may be out of stock or some orders may be delayed.
We apologize for this inconvenience, and thank you for your understanding and cooperation.
We would like to offer our sincere sympathy to the people who have been affected by New Coronavirus expansion.
2. Items that are undeliverable
The shipment or order pass the laws and regulations of Japanese export controls, and following items cannot be exported.
- Dangerous goods
- Lithium battery
- Military supplies
- The weight of one product is over 300 kg or the total of three sides the package is more than 3m.
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