How to pay by PayPal, refund fee and other Important points when choosing to pay with PayPal
1. Customer who have PayPal Account
▸This is a payment method to pay to the Paypal account of MonotaRO. As soon as your payment is confirmed, the product will be ready for shipment.
▸Available if you have a PayPal account.
▸You can also create a PayPal account when you place an order.
▸You can go to PayPal’s website of your country to get more information.
▸If your account is "Japan Post Bank" or "Sumitomo Mitsui Banking Corporation", Paypal cannot be used.
2. Customer who DO NOT have PayPal Account
▸Select "PayPal" as the payment method when placing an order
▸At this point the order has not been completed.
▸Select a payment method linked to the Paypal account to be created
▸Click the "Open account" button to create an account. Fill in blanks(*), and click “Continue”.
▸Choose a currency conversion option and click “Pay Now”.
▸The order is complete.
3. PayPal Error
▸If you pay less than the order amount, no payment has been made.
In this case, no order will be placed.
▸If you get an error when paying with PayPal, please be sure to include a screenshot of the error screen and Order# when making inquiries.
▸Basic MonotaRO can only confirm payment.
If payment cannot be confirmed, there are many cases where Order is not included.
In this case, please contact your local PayPal Support Center directly.
4. Regarding refund fees
▸The refund fee will be charged to the customer.
▸Please click and check the PayPal Terms of Service below for more information.
Legal Agreements for PayPal Services